Case study:

How a 4-star hotel increased its gift card sales from 0.6% to 4.2%

Through a clear strategy, automation and visibility

  • +€360,000 in liquidity/turnover +600% growth in gift card sales Go-live within 48 hours without any IT effort
How a 4-star hotel increased its gift card sales from 0.6% to 4.2%
Trusted by leading hotels, resorts and hospitality brands

Starting point

The hotel had an existing gift card sales system, but without a clear strategy, visibility or KPI management. The share of total revenue stood at 0.6%. Processes were manual, and marketing was virtually non-existent. The real bottleneck: Gift cards were viewed as a by-product, not as a revenue driver. There was no system that combined visibility, automation and control. The turning point and management’s key question:
  • How much liquidity do we actually generate through gift cards?
  • And how much would be possible?

OUR APPROACH (3-step model)

Increase visibility


  • Integration of the gift card shop into the website, social media and newsletters
  • Placement at high-traffic touchpoints
  • Seasonal campaign logic

Automate processes


  • Fully automated online shop
  • Digital payment processing
  • Digital and print-on-demand delivery
  • POS vouchers for in-store sales
  • Automatic reporting

Control via KPI's


  • Conversion tracking
  • Shopping basket optimisation
  • Revenue share monitoring
  • Campaign performance

Ready to go in two days, and an immediate magnet for revenue and guests

Our RESULTS

€60,000 → €420,000

revenue increase: +600% growth and 4.2% share of total revenue

+30 – 70 %

guest impact: More direct bookings, higher average basket values and new guests through gift logic

100% digital processing

Operational benefits: Reduced workload for the team and transparent KPI management

From gift card to revenue driver in just 48 hours, how GutscheinWERFT made it possible

With a fully integrated gift card process ready to go in 48 hours, a simple offer became a tangible revenue and guest magnet:

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  • Fully automated gift card shop
  • POS integration
  • Campaign and visibility modules
  • Reporting and KPI dashboard
  • 48-hour go-live with no IT effort

How much potential does your hotel have?

We’ll analyse your potential in 20 minutes, free of charge and with no obligation.

How much potential does your hotel have?