Kenya

Is there a legal rule in Kenya on the validity period of Giftcards? ›

In Kenya there is no specific legal rule on the validity period of Giftcards. Under the Contract Act, a general limitation period of six years applies. Merchants must communicate validity clearly.

What consumer rights apply in Kenya for expired Giftcards? ›

Kenya has no specific rules on expired Giftcards. Merchants must clearly state expiry dates. Missing information can be treated as an unfair commercial practice.

How are Giftcards treated for tax purposes in Kenya (VAT, single-purpose / multi-purpose)? ›

Giftcards are subject to VAT. The tax is charged on redemption. There is no distinction between single-purpose and multi-purpose Giftcards.

What special rules apply in Kenya to the sale, issuance, or redemption of Giftcards? ›

Giftcard sales in Kenya are widespread, especially in retail and online trade. Electronic providers must register with the Communications Authority.