Vietnam

Asia

What special rules apply in Vietnam to the sale, issuance, or redemption of Giftcards?
Giftcard sales are common in Vietnam especially in retail and online commerce. General transparency obligations apply including disclosure of validity redemption conditions and refund terms.
What consumer rights apply in Vietnam for expired Giftcards?
After expiry there is no statutory right to redemption or refund. Merchants may offer goodwill but are not obliged. Effectiveness depends on previously communicated Terms and Conditions.
Is there a legal rule in Vietnam on the validity period of Giftcards?
Vietnam has no specific statutory rule on Giftcard validity. Merchants set validity periods in their Terms and Conditions. Consumer rights arise from the Law on Protection of Consumers Rights two thousand twenty three which requires transparency.
How are Giftcards treated for tax purposes in Vietnam (VAT, single-purpose / multi-purpose)?
Vietnam does not expressly distinguish between single purpose and multi purpose Giftcards. VAT is generally due upon redemption when the actual supply occurs.