Kosovo

Europe

What special rules apply in Kosovo to the sale, issuance, or redemption of Giftcards?
The sale of Giftcards is permitted. Electronic providers must register with the tax authority and comply with data-protection requirements under the Law on Information Society Services.
What consumer rights apply in Kosovo for expired Giftcards?
In Kosovo there is no legal duty to refund expired Giftcards. However, merchants must clearly communicate expiry dates, otherwise sanctions may be imposed by the consumer protection authority.
Is there a legal rule in Kosovo on the validity period of Giftcards?
In Kosovo there is no specific legal rule on the validity period of Giftcards. Under the Civil Code, a general limitation period of three years applies. Merchants must clearly state validity.
How are Giftcards treated for tax purposes in Kosovo (VAT, single-purpose / multi-purpose)?
Giftcards are subject to VAT. The tax is charged on redemption. There is no formal distinction between single-purpose and multi-purpose Giftcards.