Luxembourg – Europe (International) – FAQ

What consumer rights apply in Luxembourg for expired Giftcards?

Giftcards expire after the expiry date. If no expiry date is stated, the Giftcard is considered valid without limitation.

What special rules apply in Luxembourg to the sale, issuance, or redemption of Giftcards?

Giftcard sales are subject to general consumer protection and data protection laws. Digital Giftcards must comply with the GDPR and must not include hidden fees.

How are Giftcards treated for tax purposes in Luxembourg (VAT, single-purpose / multi-purpose)?

Luxembourg has implemented EU Directive 2016/1065. Single-purpose Giftcards are subject to VAT at the time of issue, while multi-purpose Giftcards are taxed upon redemption.

Is there a legal rule in Luxembourg on the validity period of Giftcards?

Luxembourg has no fixed statutory validity period for Giftcards, but requires transparency of terms and conditions. A validity period of 12 to 24 months is common.